Does Unipack deliver?


Yes! We offer free shipping for orders over $300 (within 50 mile radius from our location Pomona, CA).

Will-call is also available for our featured and private label products. Please call us in advance to confirm your order.




What methods of payment does Unipack accept?


Unipack currently only accepts cash and business checks.




Does Unipack provide payment terms?


New customers’ payment terms are “cash/check on delivery” (C.O.D.)

Net payment terms can be discussed after the first few successful transactions.




Does Unipack offer customized designs/products?


Yes! Please fill out our form listed above under “Free Quotation”.

Please include what item you wish to customize, the specifications, quantities, or any comments/details regarding your desired product.

Not to worry! We will provide a sample to ensure you are completely satisfied with the custom size/design before moving forward.

Please give us a call at (909) 397-8880 and we can further discuss your customization or you can request a call back when filling out the quotation form and we will get back to you as soon as possible!




What is Unipack’s return policy?


If you are unsatisfied with our product, please contact us immediately and we will do our best to resolve the issue. There will be no returns on invoices past 30 days.

Customers are responsible for all return shipping charges.

All returns are subject to a re-stocking fee.

Customized and Personalized orders cannot be returned under any circumstance.




Does Unipack offer other packaging and shipping products that's not listed on our website?


Unipack offers a much larger variety of packaging and shipping products!

The products listed are just the most popular sizes/colors/styles that we carry.

If you can’t find a product that you need, please give us a call at (909) 397-8880, fill out the “Free Quotation” form, or send us an email at questions@unipackusa.com and we will get back to you as soon as possible.




Is there a minimum order requirement?


There is no minimum order requirement for our items; however, there is a minimum quantity.

For example, our boxes are sold by bundles, our tape and film are sold by cases.




What are Unipack's hours of operation?


We are open Monday – Friday from 8:30AM – 5:00PM.